Scotty's Heating and A/C logo
Scotty's Heating and A/C logo

Privacy Policy

Effective Date: September 16, 2025

This Privacy Policy explains how Scotty’s Heating & Air Conditioning, Inc. collects, uses, and protects your information.

1. Information We Collect

  • Personal Information: Name, address, phone number, email, service details.
  • Website Data: IP address, browser type, pages visited, cookies, and similar technologies.
  • Messaging Data: Phone number, message content, delivery status.

2. How We Use Your Information

  • To provide and improve our services.
  • To send appointment reminders, service updates, and promotions (with your consent).
  • To analyze site usage and deliver relevant advertising.
  • To comply with legal obligations.

3. Information Sharing

  • We do not sell your personal information.
  • We may share data with service providers and advertising partners to operate our website, deliver messages, and run marketing campaigns.
  • Messaging phone numbers are not shared for third‑party marketing.

4. Cookies & Tracking

  • We use first‑party and third‑party cookies for analytics, performance, and advertising.
  • Third‑party advertisers may use cookies to serve ads based on your browsing history.
  • You can opt out of targeted advertising via industry opt‑out tools (e.g., NAI, DAA).

5. Your Choices

  • Opt out of text messages by replying STOP.
  • Manage cookies via your browser settings.
  • Contact us to access, correct, or delete your personal information.

6. Contact Us

7. Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.